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Mitigation and Decision Gates Recap

13 minPRO
6/6

Key Takeaways

  • Prevention (QA) eliminates 80% of defects—QC catches the remaining 20%.
  • Register products within 30-90 days and verify installer meets manufacturer requirements.
  • Four-gate decisions with kill criteria prevent emotional continuation of failing projects.
  • Market-calibrated quality maximizes ROI—neither cheapest nor most expensive wins.

Review of quality risk mitigation, warranty management, decision gates, post-renovation QA, and quality-cost-schedule trade-offs.

Decision Gates

Gate 1: Track 3 Recap

Five prevention strategies (contractor selection, specifications, alignment, materials, supervision) eliminate 80% of quality defects. Quality contingency: 2-3% budget, 3-5 days schedule. Warranty management requires product registration within 30-90 days and installation per manufacturer specs. Four-gate decision model with mandatory and advisory criteria provides formal go/no-go checkpoints. Post-renovation QA through warranty-period inspections (30 days, 6 months, 11 months) catches latent defects before warranty expiration. Quality-cost-schedule trade-offs should be market-calibrated—invest in visible quality, economize on invisible quality, and always quantify both sides before deciding.

Risk Mitigation Plan

Not establishing quality standards as a non-negotiable project requirement from the start

Impact: Quality becomes the sacrificial variable when budget or schedule pressures arise

Mitigation

Define minimum quality standards in the contract and SOW as non-negotiable; use value engineering for cost savings that maintain function rather than cutting quality

Key Takeaways

  • Prevention (QA) eliminates 80% of defects—QC catches the remaining 20%.
  • Register products within 30-90 days and verify installer meets manufacturer requirements.
  • Four-gate decisions with kill criteria prevent emotional continuation of failing projects.
  • Market-calibrated quality maximizes ROI—neither cheapest nor most expensive wins.

Common Mistakes to Avoid

Not establishing quality standards as a non-negotiable project requirement from the start

Consequence: Quality becomes the sacrificial variable when budget or schedule pressures arise

Correction: Define minimum quality standards in the contract and SOW as non-negotiable; use value engineering for cost savings that maintain function rather than cutting quality

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Test Your Knowledge

1.What percentage of quality defects can be eliminated by the five prevention strategies?

2.When should the warranty-period inspection be conducted?

3.What is the recommended quality contingency budget?

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